Challenge
The ChiefMinister of the government of Andhra Pradesh wanted to track the performance ofall the higher education colleges based on a uniform, quantifiable set ofmetrics year after year. The performance of colleges as per the carefullychosen key metrics gives a clear picture of the current state of collegesacross the state and helps to draw specialized attention towards theinstitutions in their respective laggard areas.
One moreimportant agenda is to bring in transparency into the higher education institutions’performance, by enabling a dashboard of the current academic year to the statepublic. This brings in more accountability into the system, both from theinstitutions’ side as well as the council’s side.
Strategy
After thorough brainstorming sessions with therespective stakeholders multiple times, we froze the final requirements todeliver. Each of the colleges has individual metrics logged by their respectivepoints of contact, namely nodal officers, against a particular academic year.Instead of taking-in the metrics itself from the colleges, we chose to take inall the necessary information, called “detail”, from the nodal officers andformulate an infinitely customizable key performance indexes, KPIs, based onone or more of the details. This decoupling opened up limitless possibilitiesinto the way we can formulate KPIs across years.
Salient Features
There is a categorization of KPIs and details,called “bucket”s, based on their relevance. For example, details “Total numberof male students” and “Total number of female students” are put into the bucket“Students & Faculty” and a KPI “Gender ratio” has been added into it.
Admin
Admin can configure any number of academicyears to perform KPI evaluation against and needs to choose one active academicyear. He feeds into the system the list of all the buckets, their respectivedetails, and KPIs, as well as the list of colleges/universities. Each collegehas one nodal officer only who can fill in all the details of the respectivebuckets. An email invitation is sent to the nodal officer with login details tomanage his institution metrics.
Nodal Officer
The nodal officer can login to the system andfill in his college-specific values for all the listed details under thecurrent/active academic year and the previous academic year. He can changethose values any time before the active academic year gets changed.
Public
KPI Dashboard
The public can see the full list of bucketsand the associated KPIs on the left pane. They can choose to see the values ofall the registered colleges’ KPIs. In addition, an optional bar graph isprovided to compare the universities’ performance against that KPI.
University Dashboard
The public can see the list of colleges. Uponchoosing a college, they can see the up-to-date values of all the details asfilled in by the respective nodal officer.The public can see the full list of bucketsand the associated KPIs on the left pane. They can choose to see the values ofall the registered colleges’ KPIs. In addition, an optional bar graph isprovided to compare the universities’ performance against that KPI.
